Delivery Policy

Fast, Reliable, and Free Shipping for Your Horse Supplement Needs

Thank you for choosing Global Herbs, for your horse supplement requirements.

We are committed to delivering your orders swiftly and securely. Here's what you can expect from our shipping process:

Swift Dispatch: Your orders aren't just processed; they're given VIP treatment. Place your order before 2pm, and we'll dispatch it the same day. In peak periods, we promise to get your items on their way by the next business day.

Trusted Delivery Partners: We've teamed up with FedEx, Parcel Force, and Royal Mail — leaders in the delivery world. Why? Because your peace of mind matters. Expect reliable and timely deliveries, every time.

Speedy Delivery Times: The wait is short with us. Once your order leaves our warehouse, anticipate its arrival within 1-2 working days. You won’t be waiting long to pamper your horse with our top-quality supplements.

Real-Time Order Tracking: Stay in the loop! After dispatch, we’ll send you a tracking number. Now, you can watch your order's journey to your doorstep. No mysteries, just real-time updates.

Transparent Shipping Rates:

  • Free Delivery: We believe in value. That's why orders over £48.50 are delivered free of charge.
  • Flat Rate for Smaller Orders: Only £5.50 for orders under £48.50. Simple, fair, and straightforward.

Our Current Reach: Presently, we’re serving all our fellow horse enthusiasts across the UK. We’re growing, so watch this space for future shipping destinations!

Here for You: Questions? Need assistance? Our customer service team is just an email away at Prompt, friendly, and knowledgeable support awaits you.

Thank you for trusting us with your horse supplement needs. We're excited to be a part of your horse's health and wellness journey.

Quality Statement


At Global Herbs Europe, we are committed to providing the highest quality products to ensure the health and wellbeing of our customers' equine companions. We source only the finest ingredients from trusted suppliers and rigorously test all our products to ensure that they meet our stringent standards.

Plans for the future

We are pleased to share that we will shortly be applying for BETA membership, with UFAS and FEMAS accreditations to follow.

We will also be applying for NOPS accreditation and hope to achieve this in 2024.

Liquid Supplements

Over the warmer summer months, we have experienced a sporadic issue with some of our liquid products. As soon as this was evident, we worked hard to stabilize the product; to ensure the product does not ‘blow’ within the bottle.

We have undertaken trials with several naturally occurring organic preservatives to ensure the stability and quality of the product.
We are now investing in new machinery and will shortly be doing trials of the line then when concluded them we will have resolved the issue.

FEI Compliance

We regularly undertake testing of our products and continuously examine the quality of our products, range, and customer service.

We fully support the FEI in its aims and the activities that they undertake supporting Equine competition and ensuring its fairness.

Whilst almost all of our products Do NOT contain FEI banned substances we have recently added 3 new products to the range. These are HERBAL CALMING MIX, VERVAIN, VALERIAN which are all banned substances under FEI guidelines. If you have any queries on this matter please do call our advice line on 01243 773363