Advice Line
We have a small team of trained advisors and can offer supportive and meaningful advice on the use of our products with the conditions you may be facing. If you are in a store and need to know which of our products is best for you, we hold regular training for our stockists so that they can help advise you.
You can contact us by:
Phone: 01243 773363
Email: advice@globalherbs.co.uk
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Quality Statement
Overview
At Global Herbs Europe, we are committed to providing the highest quality products to ensure the health and wellbeing of our customers' equine companions. We source only the finest ingredients from trusted suppliers and rigorously test all our products to ensure that they meet our stringent standards.
Plans for the future
We are pleased to share that we will shortly be applying for BETA membership, with UFAS and FEMAS accreditations to follow.
We will also be applying for NOPS accreditation and hope to achieve this in 2024.
Liquid Supplements
Over the warmer summer months, we have experienced a sporadic issue with some of our liquid products. As soon as this was evident, we worked hard to stabilize the product; to ensure the product does not ‘blow’ within the bottle.
We have undertaken trials with several naturally occurring organic preservatives to ensure the stability and quality of the product.
We are now investing in new machinery and will shortly be doing trials of the line then when concluded them we will have resolved the issue.
FEI Compliance
We regularly undertake testing of our products and continuously examine the quality of our products, range, and customer service.
We fully support the FEI in its aims and the activities that they undertake supporting Equine competition and ensuring its fairness.
Whilst almost all of our products Do NOT contain FEI banned substances we have recently added 3 new products to the range. These are HERBAL CALMING MIX, VERVAIN, VALERIAN which are all banned substances under FEI guidelines. If you have any queries on this matter please do call our advice line on 01243 773363